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PRIVACY POLICY

Woodbury and Ybarra, PLLC
Last Updated: September 2, 2026

Woodbury and Ybarra, PLLC (“Woodbury and Ybarra,” “the Firm,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes how we may collect, use, disclose, store, and protect information when you visit our website, contact the Firm, request legal services, participate in client intake, communicate with us, or otherwise interact with Woodbury and Ybarra.

This Privacy Policy applies to information collected through our website, electronic forms, telephone communications, email, text messaging, client intake systems, and other interactions with the Firm.

1. Information We May Collect

Depending on how you interact with Woodbury and Ybarra, we may collect information including:

  • Your name;

  • Mailing or physical address;

  • Email address;

  • Telephone or mobile number;

  • Information submitted through website or intake forms;

  • Information regarding your legal inquiry or matter;

  • Appointment and consultation information;

  • Documents or information you provide to the Firm;

  • Communications between you and the Firm;

  • Information necessary to conduct conflict checks or evaluate potential representation;

  • Billing or payment-related information;

  • SMS consent records;

  • Dates, times, and methods of SMS opt-in or opt-out requests;

  • Messaging activity and delivery information;

  • Website usage or technical information;

  • Device, browser, or internet connection information;

  • Information provided by referral sources or other parties; and

  • Other information reasonably necessary to provide legal, administrative, or business services.

The type of information collected depends on the nature of your interaction with the Firm.

2. Information You Provide to Us

We may collect information when you:

  • Contact the Firm by telephone, email, text message, or mail;

  • Submit a website contact form;

  • Request a consultation;

  • Complete a client intake form;

  • Communicate with an attorney or staff member;

  • Provide documents or other records;

  • Become a client of the Firm;

  • Make a payment;

  • Opt in to receive text messages or other communications; or

  • Otherwise voluntarily provide information to us.

Please use appropriate caution when sending particularly sensitive information through ordinary email, text messaging, or website forms.

The Firm may direct you to use a secure portal or another communication method for sensitive documents or information.

3. Information Collected Automatically

When you use the Firm’s website or other electronic services, certain information may be collected automatically.

This information may include:

  • Internet Protocol address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Referring website;

  • Date and time of access;

  • General geographic information derived from your internet connection; and

  • Other technical or usage information.

The Firm or its service providers may use cookies, analytics technologies, log files, or similar technologies to support website functionality, security, analytics, and performance.

4. How We May Use Information

Woodbury and Ybarra may use information for purposes including:

  • Responding to inquiries;

  • Evaluating requests for legal services;

  • Conducting conflict checks;

  • Scheduling and managing consultations and appointments;

  • Conducting client intake;

  • Providing legal services;

  • Communicating with prospective clients and clients;

  • Managing legal matters;

  • Requesting documents or information;

  • Sending reminders and administrative communications;

  • Processing payments;

  • Maintaining business, client, and matter records;

  • Operating, maintaining, securing, and improving the Firm’s website and systems;

  • Detecting or preventing fraud, misuse, or security incidents;

  • Managing the Firm’s business operations;

  • Complying with professional, ethical, regulatory, and legal obligations; and

  • Exercising or protecting legal rights.

5. Attorney-Client Relationship and Confidentiality

Contacting Woodbury and Ybarra does not necessarily create an attorney-client relationship.

An attorney-client relationship is established only when the Firm has agreed to represent you in accordance with its applicable engagement procedures.

Information submitted before an attorney-client relationship is established may nevertheless be treated as confidential where required by applicable law or professional obligations.

For existing clients, information may also be protected by attorney-client privilege, attorney work-product protections, professional confidentiality obligations, engagement agreements, court rules, or applicable law.

Nothing in this Privacy Policy is intended to reduce, waive, or alter any confidentiality or legal protection that otherwise applies.

6. Text Messaging and Mobile Information

If you provide your mobile telephone number and consent to receive text messages from Woodbury and Ybarra, we may use your mobile number to communicate with you regarding:

  • Legal inquiries;

  • Consultations;

  • Appointments;

  • Client intake;

  • Requests for information or documents;

  • Legal services;

  • Matter-related communications;

  • Administrative reminders; and

  • Other communications you have requested or authorized.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us at 801-203-0297 or info@woodburyandybarra.com.

Consent to receive text messages is not a condition of retaining or receiving legal services from Woodbury and Ybarra.

Please review our SMS Terms & Conditions at:

https://www.woodburyandybarra.com/terms-services

7. SMS Consent and Mobile Data

Woodbury and Ybarra respects the privacy of mobile information and text messaging consent.

Mobile telephone information and text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS consent is used for purposes related to communications between you and Woodbury and Ybarra.

SMS consent is not transferred to another organization or third party for that party’s independent marketing or promotional use.

8. Service Providers

Woodbury and Ybarra may use third-party service providers to support its legal practice and business operations.

These may include providers of:

  • Practice management software;

  • Client intake and relationship management systems;

  • Text messaging and telecommunications services;

  • Email services;

  • Cloud hosting and data storage;

  • Secure client portals;

  • Document management;

  • Information technology and cybersecurity;

  • Payment processing;

  • Scheduling;

  • Website hosting;

  • Analytics; and

  • Other professional or technology services.

These service providers may process information as reasonably necessary to provide services to Woodbury and Ybarra and are expected to handle information in accordance with applicable contractual, legal, and professional obligations.

Permitted disclosures to service providers acting on the Firm’s behalf do not authorize those providers to use your SMS consent information for their own independent marketing or promotional purposes.

9. Other Disclosures of Information

Woodbury and Ybarra may disclose information when reasonably necessary to:

  • Provide legal services;

  • Carry out instructions from a client;

  • Work with experts, consultants, co-counsel, vendors, or other persons involved in a legal matter, where appropriate;

  • Comply with applicable law;

  • Comply with a court order, subpoena, or other lawful process;

  • Comply with professional or ethical obligations;

  • Protect the rights, property, or security of the Firm, its clients, or others;

  • Detect or prevent fraud, abuse, or security incidents; or

  • Establish, exercise, or defend legal rights.

Any disclosure involving confidential or privileged information remains subject to applicable legal and professional obligations.

10. No Sale of SMS Consent Information

Woodbury and Ybarra does not sell SMS opt-in information or consent.

The Firm does not purchase, sell, exchange, or transfer SMS messaging consent for the purpose of allowing another business to independently market or promote products or services to you.

11. Data Security

Woodbury and Ybarra uses reasonable administrative, technical, physical, and organizational measures intended to protect information maintained by the Firm.

These measures may include safeguards relating to:

  • User access;

  • Authentication;

  • Information storage;

  • Device and system security;

  • Network security;

  • Third-party service providers;

  • Staff practices; and

  • Other reasonable security controls.

However, no electronic communication, storage system, website, or telecommunications system can be guaranteed to be completely secure.

Email and standard SMS communications, in particular, may travel through systems operated by third parties outside the Firm’s direct control.

12. Retention of Information

Woodbury and Ybarra may retain personal information, communications, documents, text messages, and other records as reasonably necessary for:

  • Legal representation;

  • Client intake;

  • Conflict checking;

  • Matter administration;

  • Professional obligations;

  • Recordkeeping;

  • Applicable legal requirements;

  • Protection of legal rights;

  • Security and fraud prevention; and

  • Legitimate business needs.

Retention periods may vary depending on whether you become a client, the type of information involved, the nature of the legal matter, applicable laws, professional obligations, and the Firm’s record-retention practices.

13. Website Cookies and Analytics

The Firm’s website may use cookies, analytics tools, or similar technologies.

These technologies may help us:

  • Operate the website;

  • Remember user preferences;

  • Understand how visitors use the website;

  • Measure website traffic or performance;

  • Diagnose technical issues; and

  • Improve website functionality.

Your browser may allow you to block, delete, or restrict cookies. Doing so may affect certain website functionality.

14. Third-Party Websites and Services

The Firm’s website, emails, text messages, or other communications may contain links to websites, client portals, payment processors, scheduling tools, document systems, or other services operated by third parties.

Those third-party services may have their own privacy policies and terms.

Woodbury and Ybarra is not responsible for the privacy, security, or other practices of third-party websites or services that the Firm does not control.

15. Children’s Privacy

Woodbury and Ybarra’s website and general online services are not directed toward children for the purpose of independently collecting personal information from them.

The Firm may, however, receive information relating to minors when reasonably necessary in connection with legal representation, potential representation, estate planning, guardianship, probate, litigation, or other legal matters.

16. Your Communication Preferences

You may contact Woodbury and Ybarra regarding your communication preferences.

For SMS messages, you may opt out by replying STOP.

For other communications, you may contact us at:

Phone: 801-203-0297
Email: info@woodburyandybarra.com

Certain communications may still be necessary when required by law, professional obligations, an attorney-client relationship, or administration of an ongoing legal matter.

17. Changes to This Privacy Policy

Woodbury and Ybarra may revise this Privacy Policy from time to time.

Updates will be posted on the Firm’s website with a revised “Last Updated” date.

Your continued use of the Firm’s website or services following an update will be subject to the then-current Privacy Policy, except where additional consent is required by applicable law.

18. Contact Us

For questions regarding this Privacy Policy, the Firm’s privacy practices, or your personal information, please contact:

Woodbury and Ybarra, PLLC
166 Main Street
American Fork, Utah 84003

Phone: 801-203-0297
Email: info@woodburyandybarra.com
Website: https://www.woodburyandybarra.com/

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